German Outsourcing Association Research Promotes Eastern Europe

IBA Group
Mark Kobayashi-Hillary

The Outsourcing Journal published a research paper last year focused entirely on the merits of ITO and BPO in central and Eastern Europe.

Organised by the German Outsourcing Association this is an interesting paper with contributions from across the CEE region, including those of particular interest to IBA, such as Belarus and the Czech Republic.

Stephan Fricke, CEO of the German Outsourcing Association wrote about the future for outsourcing in the introduction to the paper: “The future looks bright for CEE IT and business process service providers. Why? Because, speaking for our home market Germany, the demand for IT skills and business process knowledge will not decrease. Quite the opposite is predicted, which is not difficult to explain. The current situation in Germany, where companies are unable to fill desperately needed positions in IT and higher qualified jobs as engineering is caused by failed educational policy and there are no signs that the government has efficient tools to manoeuvre against.”

Fricke went on to add: “So German companies will be forced to look outside their borders for IT-project support and the most accessible destination for that is the CEE region.”

Once again a major trade association has pointed out that far from sourcing being just a low-cost way of doing business, companies in Western Europe need to look beyond their own borders to grow quickly and expand. CEE-based companies like IBA are well placed to work with companies in countries such as Germany – to help them succeed as Europe enjoys economic growth once again.

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